When you close an SF and want to open it the next day, the program generates an overwhelming amount of tabs that cause the application to partially collapse and you must proceed to close one by one. The SalesForce algorithm is intuitive and predictive, with continuous use of the program by any operator within four hours, allows the application to adapt to staff and streamline processes and pop-ups.Ĭons: When requesting certain basic reports the SalesForce application has some limitations, for example, it is very complicated to generate reports where data from regular customers and potential customers are unified in a single procedure. With SalesForce we can customize the activities that are performed with our customers or we can adapt them to the needs of the organization, we perform a target segmentation with our customers to try to streamline sales processes. Pros: We can monitor all the activity that exists between our sales people and prospects in real time, to determine how effectively our marketing processes are being managed. Similar too "nobody got fired for buying IBM" some years ago, this now unfortunately completely applies to SalesForce platform. The only reason this platform still sells is because they shaped the initial market and now have the name. Overall: If you are looking for either a CRM platform or low-code platform: best to look somewhere else. Very nice for the bigger SI's though as a money maker as this platform needs a lot of consultancy to work any close to reasonable. At the different companies I worked where Salesforce was used, every single marketplace add-on cost way more time to get it working, and way more effort and consultancy, to be able to call this a true marketplace. Marketplace offerings promise a lot deliver very little. Not easy to configure / simple to use compared to other CRM solutions on the market Very slow (used it at several companies, with small and enterprise licenses /edition: in all cases slow). (basically technologically obsolete / legacy). Pros: The concept was great, when it started, yet that is basically the only positive to mention about this platform.Ĭons: Under the hood this platform is possibly the worst of all low-code / CRM tools on the market today.
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